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General Resources
LINKEDIN LEARNING - FORMERLY LYNDA.COM
| *This resource requires use of an individual library card. The Washington State Library offers public library patrons access to LinkedIn Learning through their library card. Click the link below and follow the general or mobile device instructions to access LinkedIn Learning utilizing library card number, card pin, and LinkedIn Code for your county [if prompted for mobile]. |
| Washington State Library - LinkedIn Learning Access Guide |
SAO'S CENTER FOR GOVERNMENT INNOVATION
| SAO's Center for Government Innovation has resources to help local governments throughout WA State work better. They offer tools and services to help you solve problems and improve operations - primarily at no cost to you [*Some service require purchase of supplies - see Team Building & Leadership Workshops]. |
| Center for Government Innovation - Main Site |
| The Center offers a robust catalog of services and resources that are primarily free to use and their team is available by phone, online, or in-person to offer assistance at no additional cost. Below are some of their most used services. |
| Lean Services - Lean process improvement and change management facilitations. [Free Service] |
| Cyber Security Check - Fast & independent assessment of your government’s vulnerability & actionable next steps. [Free Service] |
| Technical Advice - Guidance on internal controls, cyber security, financial intelligence, lean, teambuilding, gov. 101. [Free Service] |
| Team Building & Leadership Workshops - CliftonStrengths [Will need to purchase the CliftonStrengths© books for participants.] |
MICROSOFT OFFICE SUITE - FROM MICROSOFT SUPPORT
| General Microsoft Product Support & Guides |
| Microsoft Support offers a robust website of guides for a variety of the Microsoft Office Suite products. The main site can be accessed using the link above, and below are the main video trainings for the primarily used products in the suite. |
| Excel Video Trainings |
| Word Video Trainings |
| OneDrive Video Trainings |
| Outlook Video Trainings |
| PowerPoint Video Trainings |
| Sharepoint Video Trainings |
| Teams Video Trainings |
INTUIT QUICKBOOKS
| Intuit QuickBooks: Step-By-Step Video Guide Library |
| QuickBooks provides a robust library of step-by-step video guides that cover getting started in QuickBooks, invoices & payments, reports, sales & customers, taxes, account management, advanced accounting, banking, expenses & vendors, and more. All accessible using the link above. |
| Intuit QuickBooks: US Youtube Channel |
| The QuickBooks US Youtube Channel also includes playlists focused on payroll, end of year prep, team management, transitioning from the desktop version to online version, as well as additional tutorial playlists directly from the company. |
ZOOM
| Zoom Support - Getting Started |
| This page includes guides for participants, hosts/co-hosts, and administrators and covers scheduling meetings, starting meetings, joining meetings, managing participants, screen sharing, audio and chat settings, recording, security, virtual backgrounds, calendar integrations, and more. |
| Zoom Learning Center |
| For those that need their staff to have a more robust understanding of Zoom operations, the Zoom learning center offers in-depth understanding of the Zoom platform complete with certification based modules so that completion of training can be tracked and associated with an account. |
SOCIAL MEDIA
| WACO Training: Social Media Best Practices - Engaging with the public to build trust and goodwill. Presented by Washington State Department of Transportation Social Media Manager Mike Allende on July 14, 2022. |
| ArchiveSocial has designed a social media crash course for government communicators. Course includes four sessions: 1. Policy 2. Citizen Engagement 3. Crisis Communication 4. Avoiding Social Media Lawsuits. [Course is free with sign-up.] |
| MRSC Resource: Social Media Management Policies from throughout Washington State |
HIRING/RECRUITMENT
| WACO Members can utilize the WACO Job Opportunities Board for free, which includes social media promotion of any open positions that they have available. Email memberservices@countyofficials.org with a link to your open position today! For additional reach, consider utilizing Indeed and LinkedIn, which each have free listing options and are frequently used in job searching and are sourced by additional job search engines. |
| Utilizing Indeed |
| Utilizing LinkedIn |
PUBLIC SERVICE LOAN FORGIVENESS
| If your staff has federal student loans, they may be eligible for the Public Service Loan Forgiveness Program (PSLF). Use the resources below to learn more. |
| StudentAid.Gov - Public Service Loan Forgiveness (PSLF) |
| The office of Federal Student Aid (FSA) of the U.S. Department of Education has information about the availability of federal student aid programs and student loan forgiveness, such as PSLF. |
| Washington Student Achievement Council/Office of the Washington Student Loan Advocate - Employer Tools & Resources |
| The Washington Student Achievement Council & Office of the Washington Student Loan Advocate have tools and resources to assist WA State organizations and employees in obtaining PSLF. The website above has resources for employers looking to help employees through the process. |
| WACO Webinar: Public Service Loan Forgiveness (PSLF) Employer Tips & Resources - Presented by the WA State OFM, Washington Student Achievement Council, & WA Student Loan Advocate on August 14th, 2024. |